Frequently Asked Questions

Find answers to common questions about our platform, billing, and call capabilities.

Cally is an advanced AI-powered voice calling platform built for automated outreach, debt collection reminders, and client follow-ups. By utilizing state-of-the-art conversational AI, Cally allows businesses to conduct human-like phone conversations effortlessly at scale.

We operate on a straightforward, pay-as-you-go credit system. First, you add funds to your account balance using cryptocurrency. For each successful call, a flat rate is deducted from your balance.

Note: We guarantee fairness! If your call goes straight to voicemail, returns a busy signal, or fails to connect entirely, our system will automatically refund the cost of that call back to your balance immediately.

Absolutely! The voice and behavior of the AI are completely customizable. You can define specific "tones" such as Professional, Friendly, Urgent, or Persuasive through our interface to perfectly match your campaign's objectives.

Security and reliability are our top priorities. We route calls through enterprise-grade telecommunication networks ensuring crystal-clear audio quality and highly encrypted, secure transmissions. All call logs and recordings are securely stored and accessible only to you.

Yes, all new accounts typically receive a handful of free trial calls upon registration. This allows you to explore the dashboard, test the script generation, and hear the AI's conversational quality firsthand without any initial investment.

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